Setup information required to get started

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Checklist

An example template to complete is available to download

BCX Network Monitoring Customer Setup Information.xls


  • Confirm physical appliance supplied by Burconix, or VM on HyperV for on-prem bcxmonitor
  • Confirm local static IP, subnet, gateway, dns, dns suffix for on-prem bcxmonitor
  • Confirm if active/passive connection to monitor.burconix.com - Firewall and bandwidth requirements
  • Confirm customer dashboard access and customer email alert recipients
  • Confirm list of non-windows network devices required for remote monitoring
  • Confirm internet uplink port on core switch for accurate bandwidth usage statistics
  • Confirm auto discovery IP range for detecting windows agent installations


Windows Agent Overview for VMs/Servers

Once your on-prem bcxmonitor has been configured, customers are required to deploy the windows agent to any servers as required:

How to deploy the windows agent on servers


Other Network Devices

Using the template download above, please list out each of the devices you have with associated information.

  • Physical Servers
  • SAN/Storage
  • UPS/Power
  • Core Switch
  • Edge Switch
  • Printers
  • IP Camera/CCTV
  • HTTP/HTTPS Web Services