Difference between revisions of "BCX User Information"

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==How to view User Logon History==
 
==How to view User Logon History==
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You can view the logon history of a user easily from the User Information tab.
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[[File:bcx user information logon history.png|link=]] Image showing user inf tab view logon history highlighted
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Select the user you want to view the history of and click 'View Logon History'.
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This will give you the following window, where you can see all of the stations that a user has logged in to.
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[[File:bcx user information details logon history.png|link=]] Image showing user details logon history tab
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==How to quickly locate a user and provide remote assistance==
 
==How to quickly locate a user and provide remote assistance==
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Select the user you need to assist, at the bottom right where station information is displayed click 'Remote Assistance Connection'
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[[File:bcx user information remote assist.png|link=]] Image showing user inf highlight remote assist
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==Show users from all available User OUs==
 
==Show users from all available User OUs==
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If you have additional User OU’s set up, but have chosen to initially filter them out, you can now choose to “show all users” in User Information during the current session.
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[[File:bcx user information all users.png|link=]] Image showing user inf with show all users highlighted
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This will revert to the initial filtered setting on close.
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==Filtering and Sorting Columns==
 
==Filtering and Sorting Columns==

Revision as of 12:37, 10 July 2020


User information can be used to view information about users quickly, reset passwords, see logon history and see a users documents.


How to view User Logon History

You can view the logon history of a user easily from the User Information tab.


bcx user information logon history.png Image showing user inf tab view logon history highlighted


Select the user you want to view the history of and click 'View Logon History'.

This will give you the following window, where you can see all of the stations that a user has logged in to.


bcx user information details logon history.png Image showing user details logon history tab


How to quickly locate a user and provide remote assistance

Select the user you need to assist, at the bottom right where station information is displayed click 'Remote Assistance Connection'


bcx user information remote assist.png Image showing user inf highlight remote assist


Show users from all available User OUs

If you have additional User OU’s set up, but have chosen to initially filter them out, you can now choose to “show all users” in User Information during the current session.


bcx user information all users.png Image showing user inf with show all users highlighted


This will revert to the initial filtered setting on close.


Filtering and Sorting Columns

See Filtering and Sorting Columns in Station Information


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