Difference between revisions of "BCX User Information"
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==How to quickly locate a user and provide remote assistance== | ==How to quickly locate a user and provide remote assistance== | ||
Revision as of 11:31, 19 May 2021
User information can be used to view information about users quickly, reset passwords, see logon history and see a users documents.
Contents
How to view User Logon History
You can view the logon history of a user easily from the User Information tab.
Select the user you want to view the history of and click 'View Logon History'.
This will give you the following window, where you can see all of the stations that a user has logged in to.
How to quickly locate a user and provide remote assistance
Select the user you need to assist, at the bottom right where station information is displayed click 'Remote Assistance Connection'
Image showing user inf highlight remote assist
Show users from all available User OUs
If you have additional User OU’s set up, but have chosen to initially filter them out, you can now choose to “show all users” in User Information during the current session.
Image showing user inf with show all users highlighted
This will revert to the initial filtered setting on close.
Filtering and Sorting Columns
See Filtering and Sorting Columns in Station Information
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