Difference between revisions of "BCX User Information"

Latest revision as of 11:35, 19 May 2021

User information can be used to view information about users quickly, reset passwords, see logon history and see a users documents.

You can view the logon history of a user easily from the User Information tab.

Select the user you want to view the history of and click 'View Logon History'.

bcx user information logon history.png

This will give you the following window, where you can see all of the stations that a user has logged in to.

bcx user information details logon history.png

Select the user you need to assist, and at the bottom right where station information is displayed, click 'Remote Assistance Connection'

bcx user information remote assist.png

If you have initially filtered the view for a specific reason, select "Clear Filter" in the ribbon to reset to all users.

bcx user information all users.png

@@ Line 21: / Line 21: @@
 ==How to quickly locate a user and provide remote assistance==
-Select the user you need to assist, at the bottom right where station information is displayed click 'Remote Assistance Connection'
+Select the user you need to assist, and at the bottom right where station information is displayed, click 'Remote Assistance Connection'
-[[File:bcx user information remote assist.png|link=]] Image showing user inf highlight remote assist
+[[File:bcx user information remote assist.png|link=]]
 ==Show users from all available User OUs==
-If you have additional User OU’s set up, but have chosen to initially filter them out, you can now choose to “show all users” in User Information during the current session.
+If you have initially filtered the view for a specific reason, select "Clear Filter" in the ribbon to reset to all users.
-[[File:bcx user information all users.png|link=]] Image showing user inf with show all users highlighted
-This will revert to the initial filtered setting on close.
+[[File:bcx user information all users.png|link=]]
 ==Filtering and Sorting Columns==